Privacy Policy

How We Use Your Personal Data

Our goal is to inform you about how "Econsul" LLC processes and uses your personal data. In this document, we explain the principles that guide us in processing your data and inform you about how the law protects you.

Our Commitment to Personal Data Protection

We, "Econsul" LLC, promise to:

• Protect the confidentiality of your data.
• Not use your data unlawfully.
• Provide you with full and detailed information about data processing upon your request.

Who Are We?

Econsul LLC

• Identification Code: 405512440
• Legal Address: Georgia, Tbilisi, Giorgi Maghalashvili Str. N 30a, Apt. N 47
• Website: https://www.econsul.io

How Does the Law Protect You?

In addition to our promise, your protection is ensured by the Law of Georgia "On Personal Data Protection." According to the law, you have the right to request information about how we use your personal data.

Upon your request, the company is obliged to provide you with this information. We only use your personal data if there is a specific contractual and/or legal basis.

Types of personal data we use: Contact, socio-demographic, publicly accessible and public registry data, data related to social relationships, documentary data, special category data (including biometric data).

Sources from which we obtain personal data

We may receive personal information directly from you (when you provide it to us) and from other sources listed below.

We collect data from you when:

• You become our customer by registering for our online services;
• You use our products or services;
• You speak to us by phone or contact us at our office;
• You use our website, mobile application, and online consultation services (e.g., online chat);
• You send us letters by post or email.

We also use data from sources such as the Public Registry and other state agencies.

Your Rights

You can receive the following information about yourself:

• What data we process about you;
• What is the purpose of processing your data;
• What is the legal basis for processing your data;
• How your data was processed;
• To whom your data was disclosed;
• The basis and purpose of data disclosure.

You can request a copy of your data processed by us.

You have the legal right to request correction, update, addition, blocking, deletion, or destruction of your data if the data is incomplete, inaccurate, outdated, or if its collection and processing occurred unlawfully. We operate in accordance with Georgian legislation, which may not allow us to immediately delete your personal data.

To Whom We Share Your Personal Data

Depending on the requirements of Georgian legislation or the necessity of providing the product or service you have chosen, we may need to share your personal data with third parties.

Within the scope of our activities, to perform specific tasks, we may share your data with third parties such as:

• Developers of web tools and/or applications and technical support teams;
• IT service providers who provide application or infrastructure (e.g., Cloud) services;
• Providers of legal, audit, and other professional services (lawyers, notaries, audit companies, etc.);
• Specialized companies for the purpose of prevention, detection, and investigation of fraud and other criminal activities.

In any case, when we share your data with third parties, we take all measures to ensure their security.

How We Use Your Data in Automated Decision-Making Processes

For automated decision-making, including profiling, we use your personal data that we possess or obtain from other parties based on legal authority, a contract concluded with you, or your consent. This helps us make quick, fair, and effective decisions. Automated decisions affect the quality of our current and future products and services.

If there is no appropriate basis (legal, contractual, or your consent), you may refuse automated processing of your data, including for profiling purposes, if this leads to legal, financial, or other significant consequences for you.

Processing of Personal Data for Direct Marketing Purposes

We also use your personal data for marketing purposes to provide you with information about products and offers tailored to you.

For this purpose, we collect both information provided by you and data that we access when you use our services. We analyze your data to understand what you want, need, or what might be of interest to you. Based on this analysis, we determine which product, service, or offer will be relevant to you.

We use your personal data and send you marketing communications only when we have your consent or a legitimate interest. We promise that our activities will never be unfair or detrimental to your interests. You have the right to contact us at any time and request to stop sending marketing communications. We respect your choice and will stop using your data for direct marketing within a maximum of 5 business days of receiving your request.

Nevertheless, for your safety and interests, you will in all cases receive notifications about changes in the terms of our products and services.

How Long We Keep Your Personal Data

We retain your personal data during your business relationship with us and for up to 10 years after its termination for the following reasons:

• To answer questions and complaints;
• To prove that we served you fairly;
• To comply with legal regulations.

We may retain your data for more than 10 years if required by law and we do not have a legal possibility to delete it.

How to Withdraw Your Consent

If the basis for data processing is your consent, it can be withdrawn at any time, provided it does not contradict legal requirements. If you decide to withdraw your consent, please contact us.

Please note that in case of withdrawal of consent, we may no longer be able to provide full service.

Changes to the Personal Data Protection Policy Document

The Personal Data Protection Policy document may be amended in accordance with changes in legislation and/or updates to the company's internal rules.

How to Contact Us

If you have questions regarding personal data protection and processing, or our rights and obligations, you can contact us using one of the methods below:

• Phone: 032 2114488 (during business hours)
• Email: Contact@econsul.io